Pamela J. Poland, M.D.
and Her StaffPamela J. Poland, M.D. - Ophthalmologist (EyeMD)
Bob Amis - Practice Administrator & Contact Lens Technician
Stephanie Barney, C.O.A. - Screener and Biometrist
Erica Morris - Scribe and Surgical Technician
Vickie Dailey - Front Office Assistant & Visual Field Technician
Lou Anne Flowers - Front Office Assistant & Insurance Coordinator
Donna Stevens - Front Office Manager
Dana Ware - Optician
Kyla Wilkins - Receptionist & Front Office Assistant
Pamela J. Poland, MD
Dr. Poland was raised in a small town near Chattanooga, Tennessee. After graduating from High School as Valedictorian of her class, she attended the University of Tennessee at Chattanooga where she graduated Summa Cum Laude with a perfect 4.0 GPA with a double major in Biology and Math. After contemplating pursuing a Ph.D. in mathematics, she decided instead to become a Medical Doctor. Dr. Poland attended the University of Tennessee at Memphis Medical School from which she graduated with highest honors. After a one-year internship in Chattanooga, she returned to Memphis and completed a three year residency program in Ophthalmology.
Dr. Poland is a Diplomate of the American Board of Ophthalmology and a Fellow of the American Academy of Ophthalmology. She serves as a Director-at-Large for the Oklahoma Academy of Ophthalmology. Dr. Poland enjoys reading, studying and attending seminars on advanced techniques, treatments and procedures in Ophthalmology.
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Bob Amis; B.A.
(Biology)
Bob is our Practice Administrator, Chief Technical Instructor, Refractometrist and Contact Lens Technician.
As Practice Administrator, Bob is responsible for the hiring and administration of staff, employee payroll and benefits, purchases, accounts payable and OSHA and HIPAA compliance. Bob is also responsible for marketing and media production/designer and serves as our computer information systems coordinator. Bob trains our staff in all areas of technical skills and serves as our back-up surgical assistant to Dr. Poland for in-office surgeries. He also maintains and repairs most instruments used in the office.
As Ophthalmic Technician, Bob works with patients on a daily basis performing retinoscopy and refractometry and assists Dr. Poland in the design and fitting of Rigid Gas Permeable and Soft Contact Lenses. For many years, Bob was a Certified Ophthalmic Technician (COT) and was also Certified by the National Contact Lens Examiners (NCLC).
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Stephanie Barney, COA
Stephanie serves as our Screener and Ultrasound Biometrist. Stephanie is responsible for screening patients before being seen by Dr. Poland. She also performs our pre-operative cataract measurements and most of our other ocular measurements, including measuring the curvature of the cornea (Keratometry Readings), Tangent Screen Visual Fields and Glare and Potential Acuity Meter measurements for our patients with cataracts. Stephanie also instructs our cataract patients before and after cataract surgery in how to care for their eyes to get the best results possible. Stephanie is cross-trained to scribe for Dr. Poland and also helps in the front office as needed with filing, triaging patient phone calls and scheduling appointments and checking patients in and out.
Stephanie joined our team after over five years as a Certified Pharmacy Technician with Walgreens Pharmacy. Stephanie recently completed the requirements for Certification as an Ophthalmic Assistant by the Joint Commission on Allied Health Personnel in Ophthalmology and is a Certified Ophthalmic Assistant (COA).
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Vickie Dailey
Vickie serves as one of our Front Office Assistants. She also serves as our primary Visual Field Technician.
Vickie joined us after almost eight years working in the Pharmacy in Wal-Mart. She assists in the front office, working along with Donna, Kyla and Lou Ann. Besides checking patients in, posting payments, filing, checking patient eligibility, answering the phone and scheduling and confirming appointments, she performs most of our computerized visual fields. Many patients know her from Wal-Mart and are pleased to see her working with us, as she is very friendly and outgoing.
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Lou Anne Flowers
Lou Anne is our Front Office Assistant. Many patients will remember her from over 10 years ago when she worked as our Front Office Manager. She left us to be a "stay at home mom" to take care of her son, Sam, who has now entered school and Lou Anne has come back to work with us as our Front Office Assistant. She works along side Donna, who happened to also work with Lou Ann "way back when." Though Lou Anne's responsibilities include triaging patient calls, performing visual fields and scheduling and confirming appointments, her major responsibilities is fighting with insurance companies to make sure that patients receive all the payment that is due them and ascertaining patient's insurance eligibility. Lou Anne is also cross-trained to perform various ocular measurements.
Lou Ann completed the national requirements for Certified as an Ophthalmic Assistant by the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) when she worked with us in the past.
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Erica Morris
Erica
is our scribe and Surgical Technician. As
our scribe, Erica records all of Dr.
Erica, as with all of our assistants, is cross-trained to screen patients and perform ocular measurements and often helps help with screening patients to assure that patients are seen in a timely manner. Erica also helps in our front office with filing, scheduling appointments and triaging patient phone calls.
Erica have completed all course work for Registered Nurse and has worked as a nurse in the past at the Outpatient Surgical Center of Ponca City. Besides completing her R.N. license, she is currently completing the requirements to become a Certified Ophthalmic Assistant by the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).Back
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Donna Stevens
Donna has returned back to work with us! She worked for us for seven years in the past, but left to care for her three children that are now school age. Donna worked for us as our Front Office Manager and has returned to fill that role, again. She is also trained in the "back-office," and is a former Certified Ophthalmic Assistant (C.O.A.), which she accomplished while working for us in the past.
Donna is responsible for the management of our front office. Her responsibilities include the triaging of patient calls and scheduling appointments, posting of patient exams and the coordination of patient benefits with insurance companies. Donna is an expert with insurances, and will "go to battle" with insurance companies to make sure the patient receives the money they are due.
Patients really enjoy working with Donna as she is very knowledgeable, efficient and very friendly. Also, she can answer almost most general eye care question because of both her training as a C.O.A. and her years of experience working and training with us.
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Dana Ware
Dana is our
optician. Dana joins us after working almost 10 years in the optical
business, both as an optician and in the lab making lenses.
Along with Dr.
Dana is very friendly and outgoing. Patients will find Dana takes the time necessary to properly select, fit and adjust glasses to provide the best vision and comfort possible.
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Kyla Wilkins
Kyla
joined our team last summer, before entering the
Kyla's responsibilities include triaging patient calls and scheduling and confirming appointments, posting patient exams and payments, filing and helping perform computerized visual fields. All of our patients' enjoy Kyla's friendly and outgoing personality.
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