All about the Ponca City
Eye Clinic
Appointments
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We see all patients on an appointment basis and ask you
to call in advance so that we may schedule time for you.
To schedule an appointment, please call us at
762-5696 during our normal office
hours. Be ready to provide the following information:
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Whether you are a new or established patient
of Dr. Poland's.
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A succinct description of any problems
you are having with your eyes.
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Medical insurance coverage, daytime
phone number, etc.
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Donna, Tabbatha, Vickie or another staff member
will likely ask you a series of questions to determine the urgency and
proper exam slot for you.
We respect your time and make every effort to remain on
schedule. Please bear in mind that emergencies and unexpected
events do occur. If you are unable to keep your appointment,
please notify us as soon as possible. We would appreciate at
least a 24 hours notice if you must change an appointment.
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We encourage you to call with questions
you may have concerning your eyes; however, it would be
unfair to other patients if Dr. Poland was to disrupt
treatment to answer every phone call. Our staff is highly
trained and can answer most commonly asked questions. If
your call requires Dr. Poland to speak with you, our staff will
take a message and Dr. Poland or a staff member will
return your call at the earliest opportunity. You may
also reach Dr. Poland or Bob Amis at the following:
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- e-mail:
bobamis@rocketmail.com
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(Do not use e-mail for urgent or medically important
information. Also note that e-mail provides no confidentiality
and your use of e-mail means that you accept the fact that both your and
our communication is not confidential)
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Snail-Mail Address:
- Ponca City Eye Clinic
- 400 Fairview - Suite 18
Ponca City OK 74601
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Office Telephone:
Office: (580) 762-5696
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In Case of Emergency
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In the event that an acid or a base (i.e. lye) gets into
your eyes, immediately flush the eye with water for at
least 30 minutes. Then report to the emergency room of Ponca City Medical Center.
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In the event that an object penetrates the eye, DO NOT
REMOVE IT! Protect the eye and try to prevent movement and
immediately go to the emergency
room of Ponca City Medical Center.
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If an urgent situation arises while our office is
open, call the office and you will be screened to
determine the best course of action. If the office is
closed, you may call the switch-board operator at
765-3321 and she will forward your message to Dr. Poland
or you may want to go directly to the emergency room of Ponca City Medical Center.
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The Emergency Room of
Ponca City Medical Center is located at the corner
of Hartford and 14th Street. Phone number is (580)
765-3321.
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We are located in Doctor's Park on Fairview Avenue. We
are upstairs - park in front and come in the front door
and follow the signs. The is a large number "3" on the
front of our building, above the archway leading into our building.
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Exiting 14th Street on Bradley (where
WalGreen's is
located), you would go west to Fairview, and then take a
left (South). We are located in the first large professional building on the right (West) hand side.
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Exiting 14 Street at Patton (where Ponca
City Medical Center is
located), you would go west to Fairview and then turn
right (North). We are located on the left (West) hand
side. We are the last large professional building on the
left. There is a "Outpatient Surgery Center"
sign in front of our building.
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Insurance
PPO's: We participate in
many Preferred Provider Organizations including the following: Aetna (such
as ConocoPhillips), BlueCross BlueShield, Cigna, Preferred Community Choice, First Health,
HealthChoice, City of Ponca City, Oklahoma Health Network, OSMA Health and
Preferred Health Systems. If you have one of
these insurance coverage, we will file your insurance for you and you
will be responsible for only the applicable co-pay, deductible and any
non-covered charges at the time of your exam.
Medicare:
Dr. Poland is a participating physician with Medicare. We
will file your insurance claim directly to Medicare. Usually,
Medicare will file directly to your secondary insurance if they have it on
record.
If
you have questions regarding your coverage or eligibility, please ask
Donna or Tabbatha.
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New Patients
If you are a new patient to Dr. Poland,
please arrive about 10 minutes before your appointment
time to complete your information sheet. Please bring any
current insurance cards and any glasses or contact lenses you
are wearing. If you take more than just a few medications, please
write them down on a sheet and bring it with you, this helps us transfer
that information into you Medical Chart. Since most patients are dilated for their exam,
you may wish to bring a driver is you are concerned about
driving while dilated and if you have a pair of
sunglasses, please bring them.
The new patient exam includes a
complete dilated medical examination of the eye. This typically
including the
following: an examination of external components of the eyes (the lids and lashes,
for instance); the
front part of the eye (cornea, conjunctiva, sclera, iris crystalline
lens or IOL, cilliary process) and the back part of the eye (including
optic nerve and retina). Included in the exam is a pressure check for
glaucoma and a
prescription for glasses.
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Office Hours:
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Monday: 8-12 and 1-5
Tuesday: 8-12 and 1-5
Wednesday: 10-12 and 1-5
Thursday: 8-12 and 1-5
Friday: 8-12
- Dr. Poland is usually out of the office on Wednesday
mornings performing cataract and laser surgeries.
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In an effort to keep down the cost of your medical care,
it is the policy of the Ponca City Eye Clinic to request
payment due from the patient (not covered by insurances) for services at the time they are rendered.
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